Dealing with the effects of globalization has become a necessity in the light of competitive pressures and the incessant push to reduce costs. Outsourcing is no longer something restricted to call centers and low-cost manufacturing. Managing a distributed workforce with both employees and contract team members requires an extra measure of skill and tact.

"We have adopted the agile methodology for all our projects because we believe that it lends itself well to distributed teams. It also provides the customer an opportunity to redirect a project before it gets too far off track," says DataArt Executive Vice President Alexei Miller. "We believe there's no project or effort too small for us to undertake. Our goal is to work with a customer to gain their trust and to show how we can provide the best value for their investment. We spend a lot of effort up front in an attempt to understand their business and specific project to the fullest extent possible. From there we hope that our results speak for themselves," says Miller.